Is LightInTheBox Legit Online Store? Analytical Explanation of How to Choose your Online Store in 2022
If you’re new to buying on lightinthebox, it can be hard to tell if they’re a legit company or not. Like any other marketplace (like Amazon), they have positive and negative reviews, so it’s important to know what to look out for so you don’t get scammed.
So here is the analytical explanation of lightinthebox after researching. In it, I explain how the website works, their shipping and handling, customer service, returns policy, product quality, if the item you get looks like what you ordered, and more!
Background on LightInTheBox
Lightinthebox, often abbreviated as LITB, is a large e-commerce company that offers customers premium products from popular brands at super low prices. Founded in 2007, LITB has enjoyed incredible success and rapid growth since its inception and has become one of Asia’s largest Internet retailers. Lightinthebox is a global online retailer that ships products to customers in over 200 countries around the world.
Indeed, at last count, over 50 million customers worldwide have placed an order on LITB’s website.
Is LightInTheBox legit?
First and foremost, if you’re wondering whether a business is legit or not, read over their terms of service. If they spell out all of their terms clearly and carefully in their TOS, that’s generally a good sign that things are on the up-and-up.
Their customer support also seems to be pretty responsive to complaints, which gives hope that if something goes wrong with your order, you’ll get it resolved quickly and painlessly.
Is LightInTheBox legit? Yes. LightinTheBox is a business based in China, and their terms of service are very clearly laid out on their website. The terms are fair, easily understood, and translated into many different languages for customer convenience.
What do Customers Say? is LighInTheBox Legit, Reliable or Scam ?
Some of the customers mentioned in different review platforms in negative review include poor quality, slow delivery time, and refund policy.
But there are also some good comments from a handful of shoppers who are satisfied with the quality and support. Let’s have a look :
On Trustindex, has rating 4.1 out of 5 from approximate reviews.
On Sitejabber, has rating 3.7 out of 5 from approximate reviews.
On Trustpilot, has rating 3.9 out of 5 from approximate reviews.
On Reviews.io, has rating 3.45 out of 5 from approximate reviews.
LightInTheBox Reviews from Real Customers (Videos + Pictures)
Best LightInTheBox Product Reviews 2022
LightInTheBox offer almost all types of products for Man, Women and Kids. They have huge number of followers on different social media platform. On Facebook they have 8.5 million likes and on Instagram , they have 700k followers. LightInTheBox focusing on three main product categories: apparel, small gadgets, and home and garden.
LightInTheBox legit Apparel Reviews 2022
If you’re looking for a cute dress and don’t want to pay an arm and a leg, then check out LightInTheBox. They have a wide selection of cheap dresses, ranging from formal party wear to casual everyday wear. They also have a variety of other accessories like jewelry, belts, and shoes. But, again, prices are incredibly low compared to major online stores.
The prices of women’s apparel like dresses start from as low as $5. So many reasons make LightInTheBox a great place to shop. The first reason is their wide selection; they have over 20 categories ranging from Jewelry, Wallets & Clutches, Women’s Clothing, and more.
LightInTheBox women apparel review
LightInTheBox Swimwear reviews
LightInTheBox Men's clothing review
LightInTheBox Kids clothing reviews
LightInTheBox Shoes and Bags Reviews 2022
One of their most extensive offerings is shoes and bags. You can choose from various styles ranging from slippers to high heels, wingtips to canvas sneakers, and beachwear to snow boots. If you need a laptop bag or school bag, they also have you covered. With a huge assortment of shades available in both men’s and women’s products, there are many options to choose from if you want some new footwear.
The prices of shoes and bags start from just $5.00, so you won’t have to pay a fortune to get your feet on some new styles. Plus, they offer free shipping worldwide. If you’re not happy with what you receive, you can return it within seven days for a full refund or exchange, provided it’s in line with the refund policy.
LightInTheBox Shoes review
LightInTheBox Bags reviews
LightInTheBox Home and Garden Reviews 2022
LightInTheBox is a China-based online store that sells over 40,000 items for home and garden. Products range from outdoor patio furniture to water purifiers. The website is organized by category and all the products are priced for affordable shopping.
Once you have found what you are looking for, LightInTheBox offers customers variety of discounts based on purchase.
LightInTheBox Home Accessories review
LightInTheBox Kitchen Accessories reviews
LightInTheBox Discount and Promotions review
LightInTheBox is always having some promotion going on. For example, they have an ongoing promotion to get $20 off your purchase over $100 (use coupon code 20OFF100). So it’s worth checking their site often to see if anything new and exciting is going on.
What’s more? When you make purchases using its mobile app, you’re eligible for a 10% discount on orders worth over $10. They also provide periodic slash sales when you can get a whopping 50% off items.
They also run regular free shipping promotions, so you should keep your eyes peeled for those!
LightInTheBox Shipping Policy
LightInTheBox has a worldwide shipping system. So no matter where you live, they can deliver to you no matter how remote. But remember, it takes time to get your stuff.
To help you out, they provide two options, Standard Shipping and Expedited Shipping (DHL). So if you live somewhere far away from Shanghai, China, and need something right away, go with DHL. Otherwise, stick with standard shipping if your item isn’t time-sensitive.
LightInTheBox Return Policy
The site offers a full refund within 30 days of purchase as long as you are not entirely satisfied with your order. After 30 days, all sales are final. Customer will be responsible for paying the return shipping fees.
Items under the following categories are non-returnable for customer’s reason:
LIghtInTheBox Payment Methods
One of its prominent features is its wide variety of payment methods. It supports PayPal, Western Union, Visa, MasterCard, and Diners Club. In addition, the credit card you use to make your purchase will not be charged until LightInTheBox confirms your order is ready to be shipped out.
There are also non-credit card options such as direct bank transfers and checks. To place an order using any of these methods, click on Pay with Other Payment Methods on a product page.
LightInTheBox Alternatives
Some e-commerce stores offer competitive prices, just like lightinthebox, which makes them an ideal alternative.
Dealextreme: If you’re interested in a similar website to LightInTheBox, but one that offers more products and services, we recommend checking out Dealextreme. The deals are pretty similar to those on LightInTheBox. They even offer same-day shipping on certain items.
Yesstyle: YesStyle is a massive Chinese e-commerce store that offers clothes, shoes, and accessories. Similar to LightInTheBox, they have affordable prices. And they offer free shipping on select items. The problem with YesStyle is that it’s not easy to find their cheapest products. Also, they don’t display a list of all their prices on one page as LightInTheBox does. But if you’re really into fashion, YesStyle might be worth checking out.
Superbuy: Another alternative to LightInTheBox is Superbuy. You can find lots of cheap clothes, shoes, and accessories on their site. They offer free shipping for a lot of items as well. They even have a Christmas Sale every year.
Let’s have a look what we have found :
PROS
- Versatile product choice
- The site’s layout is easy and appealing
- Items are fairly priced
- Provides a refund policy
CONS
- Delivery times are most times longer than stated
- Steep refund process
LightInTheBox Frequently Asked Questions (FAQs)
Where is LightInTheBox based?
LightInTheBox is an international company. They have a warehouse in China, and their headquarters are located in Beijing, China.
Is BoutiqueFeel BBB Accredited?
No, but it does not mean that the site is a scam. According to the BBB website, LightInTheBox is not yet accredited, plus they also happen to have a low BBB rating.
How to Contact LightInTheBox?
The best way to contact LightInTheBox is through their website. You can send them an email or use their live chat feature.
What is LightInTheBox's Shipping Policy?
LightInTheBox ships via FedEx, and their delivery time is around 7 to 15 days. And shipping fees depend on the location it shipped to.
Final Verdict
LightInTheBox is a legit company with good products and a solid reputation. If you’re looking for a variety of goods at low prices, then you’ll find that Light in The Box has just what you need.
Just remember to think about how long it takes for your products to arrive and keep in mind that quality control might be an issue. But, if you’re careful, LightinTheBox can be a great online shopping experience!